Telegram bot with Kaspi Pay for order taking: what it can do and how much it costs?

The short answer: a Telegram bot with Kaspi Pay takes the whole order inside the messenger: the client picks a product or service, leaves their details and pays in two taps via Kaspi Pay — no website, no calls and no manager on the line. Such a bot starts from 20 000 ₸, timeline 7-14 days. Below — what it can do and what the final price depends on.

How an order goes through: step by step

The whole journey takes about a minute — and not a single phone call.

• Step 1. The client opens the bot — via a link from Instagram, QR code or ad.
• Step 2. Selects a product, service or time — a catalogue with photos and prices is already inside the bot.
• Step 3. Leaves their name, phone, address or date — whatever you need to collect.
• Step 4. Presses 'Pay via Kaspi Pay' — the familiar payment screen, money goes to your account.
• Step 5. The order drops into your Telegram and CRM, the client gets a confirmation and status.

What else the bot can do besides taking payments

If you add qualification, the bot becomes the entry point to a qualified sales funnel: it doesn't just take an order — it brings the client to payment and passes only the hot ones to the manager.

• Order statuses. Accepted, being prepared, handed to courier — the client can see it themselves, without 'where is my order?'.
• Repeat orders in one click. Previous order plus a 'repeat' button — the cheapest way to bring a customer back.
• Answers to typical questions. With an AI block, the bot answers questions about price, timelines and availability around the clock.
• CRM transfer. Enquiries and payments go to Bitrix24 or amoCRM — the funnel is fully visible.
• Night enquiries. The bot takes an order at 2am — in the morning you see a ready list.

Why payment specifically through Kaspi Pay

Kaspi Pay is the #1 payment method in Kazakhstan: the client doesn't need to enter card details or look for a terminal — they pay the way they're used to. For you, this means fewer abandoned carts and no 'how do I pay' questions. The connection lives inside the bot — no separate website or app needed.

What the price depends on

The starting point — 20 000 ₸ for a Telegram bot or AI agent. Then the price grows with the volume: how many items in the catalogue, whether integrations are needed (CRM, 1С, delivery), whether the bot answers questions itself or only takes orders. The exact estimate is given after the free audit (0 ₸) — and it doesn't change during the project. Timelines: a simple bot — 7-14 days, a large one with integrations — 2-4 weeks.

Frequently asked questions

How much does a Telegram bot with Kaspi Pay cost?

From 20 000 ₸ — for a bot that takes orders and payments. The final estimate depends on the catalogue and integrations, calculated after the free audit (0 ₸) and doesn't change during the project.

How does the client pay for the order?

With a 'Pay via Kaspi Pay' button right in the chat — it's the #1 payment method in Kazakhstan, no need to enter card details. Confirmation and status arrive in the same chat.

Where do orders from the bot go?

To Telegram — to the owner or manager — and to CRM (Bitrix24, amoCRM). With an AI block, the bot answers typical questions itself and passes only complex ones to the human.